Important Information

Australian Immigration Medical Examination

Dear Client, We look forward to assisting you with your Australian  Immigration Medical Examination.

To schedule an appointment, please action the following :

  • Complete an online information document per family, listing the various people to be seen (adults & children)
  • Attach to this application form, a scanned copy of the relevant passport per person. (adults & children)
  • Attach to this application form, any confirmation of HAP ID / HRI / TRN / Visa request ID received from Australian Government Department of Home Affairs Immigration and Citizenship – These numbers are unique client identifiers that appear on any official documents you receive.

Once all of this information has been received, a representative will contact you via email to arrange an appointment based on your appointment preference selected.

To note : If no appointment confirmation is received from yourself within 48 hours, your application and appointment request will be cancelled.

To note : The complete Medical, including the Medical Examination, X-Rays and identified blood tests should take about approximately 1 – 1.5 hours per person.

Please bring to the Appointment: for each person being examined :

  • Original Passport.
  • Spectacles (if used)
  • Children’s clinic card and vaccination records (for children, up to and including, 10 years old).
  • Previous relevant medical records
  • For any prescription medication, a recent Doctor`s report is required – the submission process may be delayed until such time these documents are received.
  • All relevant forms and letters received from Australian Government Department of Home Affairs Immigration and Citizenship with confirmation of HAP ID / HRI / TRN / Visa request ID which are unique client identifiers that appear on any official documents you receive.

Please be prompt for your Australian Immigration Medical Examination and ensure all necessary documentation is produced on arrival for each person requiring the medical examination.

Costs:

(Please note that the costs may vary depending on the medical findings or further testing requirements)

To note: Prices are subject to change without prior notice.

 

DETAILS OF HEALTH EXAMINATION < 2 YEARS 2 to 11 YEARS 11 to 15 YEARS > 15 YEARS / ADULT
Medical Examination by Doctor – Applicable to adults and children (excludes any referrals necessary identified during Consultation) – Urinalysis – Applicable to 5 years + R1 850.00 R1 850.00 R1 850.00 R1 850.00
TB Screening test – Tuberculin Skin Test (TST) / Mantoux PPD n/a R438.00 n/a n/a
X-Rays (Chest) – Applicable to 11 years + n/a n/a R805.00 R805.00
Mandatory Blood Test/s (HIV), Creatinine & Laboratory administration fee – Applicable to 15 years + (excludes any additional tests necessary identified during Consultation) n/a n/a n/a R395.00
TOTAL R1 850.00 R2 288.00 R2 655.00 R3 050.00
ADDITIONAL TESTS, AS IDENTIFIED, THAT MAY BE REQUIRED, DEPENDING ON TYPE OF VISA APPLICATION
Hepatitis B Surface Antibody (HbsAb) R373.00
Hepatitis B Surface Antigen (HbsAg) R373.00
Hepatitis C Screen R373.00
RPR R335.00
Latent TB Infection Screening test –
QuantiFERON-TB / Interferon-Gamma
Release Assay (IGRA)
R1170.00

Payment: 

The Medical Examination, X-Rays and Laboratory tests may be paid in cash or with a debit / credit card. We do not accept cheques or medical aid for these assessments.

General Questions & Answers

How do I know if I actually need a medical to be done ?

For any questions relating to whether or not a medical is required by yourself, with your personal circumstances, these need to be raised with your Immigration Consultant directly or the Embassy concerned. For more information on immigration medical exams required for Australia, please refer to their webpage : https://immi.homeaffairs.gov.au/help-support/meeting-our-requirements/health

DO I NEED TO MAKE AN APPOINTMENT FOR THIS OR CAN I JUST WALK IN ? HOW FAR IN ADVANCE SHOULD I SCHEDULE AN APPOINTMENT?

An appointment is certainly necessary for this type of medical. Generally speaking the first available appointment will be offered to you, however this could range from the next couple of days to possibly a week or two or three – the general rule would be to allow at least for 10 days in advance.

Can I use this opportunity to have my annual medical done, have additional blood tests done, update any scripts that I need etc ?

No. Please set up time with your consulting Health Practitioner for these services. The sole purpose of this medical is for the evaluation for an Australian Immigration Medical. The consulting Doctor will confirm what additional tests are deemed necessary if the need arises.

I CANNOT ACCESS / COMPLETE THE ONLINE APPLICATION FORM?

At times, candidates encounter delays / system hanging / general hassles with the completion of these forms as they are working from behind a company firewall that does not allow them full access to this site. In the event you are having issues with the online form, please try again using ADSL or 3G services.

I DON`T HAVE AN HAP ID / HRI / TRN / VISA REQUEST ID NUMBER, CAN I STILL PROCEED TO HAVE A MEDICAL?

No. Please follow the link below to obtain a number for a Medical to be done.

https://immi.homeaffairs.gov.au/supporting/files/organising-my-health-examinations-upfront.pdf

DO I HAVE TO BRING MY PASSPORT WITH TO THE CONSULTATION ?

Yes. Proper identification (proof of identity must include at least one government-issued document with photograph and signature, such as a valid passport that was submitted at the time of the application) must be brought to the Consultation. TO NOTE, WITHOUT VALID PROOF OF IDENTIFICATION, THE APPOINTMENT WILL NOT PROCEED !

CAN I SUBMIT AN APPLICATION EVEN THOUGH I DON`T HAVE MY PASSPORT WITH ME ?

No. Without a valid passport, your application will not be processed and an appointment will not be made.

DO I NEED TO BRING PHOTOS WITH ME?

No. Digital photos will be taken at the time of the Consultation for each application for the online e-medical system used by the Australian Government Department of Home Affairs Immigration and Citizenship.

I NEED THE ADDRESS AND DIRECTIONS TO THE CLINIC THAT WILL BE DOING MY MEDICAL?
CAN I CLAIM BACK FROM MY MEDICAL AID FOR THE CONSULTATION, BLOOD TEST/S AND X-RAYS ?

PLEASE NOTE: IN OUR EXPERIENCE, MOST MEDICAL AIDS DO NOT REIMBURSE CLAIMS RELATING TO IMMIGRATION MEDICALS AND ASSOCIATED PROCEDURES. 

In our experience, your medical aid is very unlikely to pay for this type of medical, the blood tests and the x-ray associated with this, as Medical Aids generally see this as an elective consultation, and not due to the candidates being “sick” In the event that you do intend claiming these back from your Medical aid, please check prior to attending the appointment, if your Medical Aid will in fact settle these claims (refer details below). You will receive an invoice on the day of the Consultation, however it will be your responsibility to settle the amounts directly with us. The following information will be shown on the invoice: These are the correct procedure and ICD10 codes and we cannot legally amend these to other codes.

  • Australian Medical by Dr 0192 (Z02.89)
  • X-Ray – Chest Australian 0192 (Z01.6)
  • Laboratory Administration Fee 0210 (Z13.9)
  • HIV ELISA 0192 (Z11.4)
  • RPR 0192 (Z11.3) 
  • Creatinine 0192 (Z13.9) 

To note: No further discussions / queries regarding Medical aid claims will be entered into.

WHAT HAPPENS IF I AM MENSTRUATING OR I AM PREGNANT?

Portions of the medical examination may be delayed / need to be repeated, if traces of menstrual blood is found at the time of the urine screening. The medical can continue with the test repeated at a laboratory close to you, at a convenient date and time, ensuring the results are submitted to us.

If pregnant – and you do not wish to undergo the x-ray examination required as part of your application, your examination will be put on hold, pending the completion of the x-ray before your immigration medical examination can be finalised.

I AM CURRENTLY ON PRESCRIPTION MEDICATION, IS THIS A PROBLEM?

The medical can continue, but we will require a written report from a prescribing physician indicating the condition for which you are being treated and their expected medical management plan.

I HAVE / HAD A MEDICAL CONDITION, SHOULD I BRING A REPORT ?

Yes. Please ensure any medical reports or test results that you may have as a result of previous or existing medical conditions are brought to the consultation for any relevant medical related matters ie recent operations, prescription medication etc. Failure to do so will delay the processing of your medical examination.

I HAD SURGERY OUT WHEN I WAS 3 YEARS OLD, I AM NOW 43, IS THIS A PROBLEM?

The medical can continue, however for any life changing operation / surgery done, we will require a written report from a physician indicating the condition and the current status / medical management plan.

CAN SOMEONE WATCH MY CHILDREN, WHILE I AM IN THE CONSULTATION WITH THE DOCTOR ?

No. In the event, you are bringing children with you to the appointment, please also bring along a person (child minder / family member) to assist with looking after the children during your consultation. Parents are asked to note that there are other medical professionals working in close proximity and noise levels should be kept to a minimum at all times.

IS THERE SOMEWHERE FOR MY CHILDREN TO PLAY ON SITE?

No. Please ensure you bring books / toys etc with you to keep them entertained as the medical process can be seen as long.

IS THERE A CANTEEN / TEA-ROOM / RESTAURANT AVAILABLE ON SITE?

Yes. There is a coffee shop on the ground floor / main reception with other restaurants / shops across the road at Rosebank Mall. We recommend that you bring water / juice / food with you (especially for the children) as the medical process can be seen as long.

ARE THERE DIFFERENT FEE STRUCTURES FOR DIFFERENT AGES / DIFFERENT TYPES OF VISAS ?

No – the fees are applicable as detailed per the cost schedule breakdown shown above.

I HAVE QUESTIONS ON WHETHER MY FAMILY AND I QUALIFY – WHO CAN I TALK TO ?

We cannot advise, guide or comment on any of these factors – For any questions relating to eligibility, qualifying criteria, different scenarios, these need to be raised with your Immigration Consultant directly or the Embassy concerned, alternatively please follow the link below for further information :

https://immi.homeaffairs.gov.au/help-support/meeting-our-requirements/health

WHAT DOCUMENTS DO I NEED TO SUPPLY FOR MY CHILDREN UNDER THE AGE OF 12 YEARS, TO ATTEND AN APPOINTMENT ?

Children under the age of 12 years, attending an appointment WITH their parent/s, need the following documents : (these need to be brought to the Consultation) 

  • Child`s Birth Certificate (Mandatory)
  • Child`s Passport
  • Parent / s Passport / s

Children under the age of 12 years, attending an appointment WITHOUT their parent/s, with a chaperone / legal guardian / family member, need the following documents : (these need to be brought to the Consultation)

  • Child`s Birth Certificate (Mandatory)
  • Child`s Passport
  • Parent / s Passport / s
  • Chaperone`s Passport / s
  • Letter of authorisation from parent, chaperone / family member / legal guardian, may act on behalf of the parent – CLICK HERE !

Children over the age of 12 years, will be treated as “adults”, namely that only a passport / identification document will be required.

ARE YOU OPEN ON SATURDAYS ?

Please note this weekend service has been discontinued – an appointment will need to be made during office hours : Monday to Friday. 

WHAT WILL HAPPEN ONCE I ARRIVE AT THE CONSULTATION ? CAN YOU TALK ME THROUGH THE STEPS OF WHAT TAKES PLACE ON THE DAY ?

Canadian-Immigration-Medical-Client-Hand-Out

WHAT IS THE PROCESS FOR ATTENDING THE MEDICAL, WILL IT REALLY TAKE 1 - 1.5 HOURS PER PERSON?

AREA

DETAILS

EXPECTED DURATION

Administration Applicable to everybody

Capture information and photo

10-15 min per person

Medical Examination by Doctor
(excludes any referrals necessary, identified during Consultation) – Applicable to adults and children

Urinalysis (excludes any referrals necessary identified during Consultation) Applicable to 5 years +

Examination by Doctor

30-45 min per person

X-Rays (Chest) Applicable to 11 years +

X-ray to be taken

5 min per person

Mandatory Blood Tests (HIV)
(excludes any additional tests necessary identified during Consultation) Applicable to 15 years +

Bloods to be taken (NO FASTING NEEDED)

5 min per person

I NEED THE DOCTOR TO COMPLETE A MANUAL FORM, HOW DO I GET THIS DONE?

Manual forms are not necessary to be completed by us – this is only for Panel Physicians that do NOT use E-medical – to note your medical records are captured via the E-medical system and submitted electronically directly. Proof of having this medical is provided to you on the day of the Consultation, and once the final health case has been submitted, proof will be sent through confirming this – these documents may be submitted as needed in lieu of the completed manual document.

I WILL BE EXPECTING AN IMPORTANT CALL SO I NEED TO HAVE MY CELLPHONE ON DURING THE CONSULTATION WITH THE DOCTOR ?

Certain cellular and mobile device frequencies may interfere with the medical equipment thereby giving incorrect readings relating to your medical health. Please make arrangements that all cellphones and mobile devices are switched off during the Consultation to ensure undisturbed communication is maintained with the Doctor that is examining you.

WHAT HAPPENS AFTER ATTENDING THE MEDICAL?

The Panel Physician will co-ordinate, consolidate and capture the result information electronically on the system allowing for:

  • 5 working days for obtaining Blood Results and X-Ray Results.
  • 5 working days for consolidation, updating, grading and submitting.

To note: Timelines are subject to various external factors that influence the collection and consolidation of information. In the event, additional reports need to be supplied by the applicant, the submission process may be delayed until such time these documents are received.

 
I WANT A COPY OF THE RESULTS OF THE MEDICAL, HOW DO I GET THIS?

The Panel Physician will supply to the nominated email address, a copy of the Information Sheet, Health Case Details and report / results of x-ray and blood test/s, once the case has been submitted.

WHO MAKES THE FINAL DECISION ON MY MEDICAL?

Australian Government Department of Home Affairs Immigration and Citizenship makes the final decision on the outcome of the Medical. For more information : https://immi.homeaffairs.gov.au/help-support/meeting-our-requirements/health/after-your-health-examinations

WILL IT BE UP TO THE DOCTOR TO DECIDE IF I PASS THE EXAM OR NOT ? CAN I BRING THE DOCTOR CHOCOLATES AND FLOWERS AND ``BRIBE`` MY WAY THROUGH THE EXAM ?

No. The Australian Government Department of Home Affairs Immigration and Citizenship makes the final decision on the outcome of the Medical. The Doctor works strictly according to the online e-medical system and will try to proactively assist with highlighting the need for specialist reports necessary.

To note : Any form of bribery will be noted and flagged immediately with the Australian Government Department of Home Affairs Immigration and Citizenship thereby rendering your application null and void.

I WANT TO KNOW THE STATUS OF MY APPLICATION / APPROVAL OF SUBMISSION – WHO DO I CONTACT ?

Once a panel clinic has submitted your health examination results to Australian Government Department of Home Affairs Immigration and Citizenship, any further queries about your visa application and/or your health examination results should be directed to your visa officer. Staff at a panel clinic will not be able to help you with these queries.

For further information on Australian Government Department of Home Affairs Immigration and Citizenship health assessment process, please refer to their website at : 

https://immi.homeaffairs.gov.au/help-support/meeting-our-requirements/health/after-your-health-examinations

I HAVE BEEN GRADED “B” BY THE PANEL PHYSICIAN ! – WHAT DOES THAT MEAN AND WILL I BE DENIED ACCESS TO AUSTRALIA ? I AM VERY WORRIED / CONCERNED THAT THIS RESULT WILL NOT ALLOW ME ACCESS TO GET INTO AUSTRALIA…

As a Panel Physician, it is our duty to flag any medical issues that appear outside of the norm, as minor as it may seem, in order that the Australian Government Department of Home Affairs Immigration and Citizenship may make an informed decision. B Grading often is automatically flagged by the system for a pre-existing condition eg hyptertension, previous surgery etc. This B grading does NOT mean that you will NOT be allowed into Australia. The Australian Government Department of Home Affairs Immigration and Citizenship reviews each case on its merits and the information presented, and then make the final decision on the outcome of the Medical. In the event, further health examinations / additional information is required, you will be notified by the Australian Government Department of Home Affairs Immigration and Citizenship directly once your case has been assessed.

ABOUT US

Tailored to Business Travellers, Expatriates and Remotely Deployed Personnel. Focused on Corporate Travel Health. Specialised in Occupational Health. Multidisciplinary solutions to organised health challenges.

CONTACT US

+27 10 900 3013

8th Floor, Firestation Rosebank, 16 Baker Street, Cnr of Bath Avenue Rosebank, Johannesburg, South Africa

Follow us