Once all of this information has been received, a representative will contact you via email to arrange an appointment based on your appointment preference selected.
Please be prompt for your Canadian Immigration Medical Examination and ensure all necessary documentation is produced on arrival for each person requiring the medical examination.
I have questions on whether my family and I qualify – who can I talk to ?
For any questions relating to eligibility, qualifying criteria, different scenarios, these need to be raised with your Immigration Consultant directly or the Embassy concerned. We cannot advise, guide or comment on any of these factors and suggest to contact the following company that may be able to assist further with these types of matters:
Director, RCIC, Canada Abroad
Phone: +27 011 011 9022
Mobile: +27 (0)79 436 1381
Address: The Pivot, Block E, 1st Floor, Montecasino Boulevard
Do I need to make an appointment for this or can I just walk in ? How far in advance should I schedule an appointment?
An appointment is certainly necessary for this type of medical. Generally speaking the first available appointment will be offered to you, however this could range from the next couple of days to possibly a week or two or three – the general rule would be to allow at least for 10 days in advance.
I cannot access / complete the online application form?
At times, candidates encounter delays / system hanging / general hassles with the completion of these forms as they are working from behind a company firewall that does not allow them full access to this site. In the event you are having issues with the online form, please try again using ADSL or 3G services.
I don`t have an IME / UMI / UCI number, can I still proceed to have a medical?
Yes, an Upfront Medical will be done. When submitting paperwork to the embassy / visa office, you must include a copy of your final information sheet with your application.
What happens if I am menstruating or I am pregnant?
Portions of the medical examination may be delayed / need to be repeated, if traces of menstrual blood is found at the time of the urine screening. The medical can continue with the test repeated at a laboratory close to you, at a convenient date and time, ensuring the results are submitted to us.
If pregnant – and you do not wish to undergo the x-ray examination required as part of your application, your examination will be put on hold, pending the completion of the x-ray before your immigration medical examination can be finalised.
I am currently on prescription medication, is this a problem?
The medical can continue, but we will require a written report from a prescribing physician indicating the condition for which you are being treated and their expected medical management plan.
I had surgery out when I was 3 years old, I am now 43, is this a problem?
The medical can continue, however for any life changing operation / surgery done, we will require a written report from a physician indicating the condition and the current status / medical management plan.
What is the process for attending the medical, will it really take 2 – 3 hours per person?
TO NOTE: THIS ABOVE INFORMATION IS SHOWN FOR GUIDELINE PURPOSES ONLY
What happens after attending the Medical?
The Service Provider will co-ordinate, consolidate and capture the result information electronically on the system allowing for:
5 working days for obtaining Blood Results and X-Ray Results.
5 working days for consolidation, updating, grading and submitting to the IRCC.
To note: Timelines are subject to various external factors that influence the collection and consolidation of information. In the event, additional reports need to be supplied by the applicant, the submission process may be delayed until such time these documents are received.
What proof do I have that I went for a Medical?
The Service Provider will supply confirmation in the form of a printed information sheet, per person attending the appointment. An updated version will be emailed once the application has been finalised and submitted.
I want a copy of the results of the Medical, how do I get this?
The Service Provider can supply on request a copy of the final summary report that is submitted to the Citizenship and Immigration Canada (CIC) per person attending the appointment.
Who makes the final decision on my Medical?
The Immigration Refugees and Citizenship Canada (IRCC) makes the final decision on the outcome of the Medical. If you applied online, Immigration Refugees and Citizenship Canada (IRCC) will contact you through your MyCIC account. If you applied on paper, Immigration Refugees and Citizenship Canada (IRCC) will contact you through the contact information that you entered on your application form.
Can I claim back from my Medical Aid for the Consultation, Blood Tests and X-rays ?
In the event that you intend claiming these back from your Medical aid, please check prior to attending the appointment if your Medical Aid will settle these claims relating to an Immigration Medical. Each Medical Aid is different and has different policies. To note, you will receive invoices on the day of the Consultation, however it will be your responsibility to settle the amounts directly with the various Service Providers and then submit the claim to your Medical Aid if you choose to. No discussions / queries from Medical aids will be entered into.
Can I use this opportunity to have my annual medical done, have additional blood tests done, update any scripts that I need etc ?
No. Please set up time with your consulting Health Practitioner for these services. The sole purpose of this medical is for the evaluation for a Canadian Immigration Medical. The consulting Doctor will confirm what additional tests are deemed necessary if the need arises.
Can someone watch my children, while I am in the Consultation with the Doctor ?
No. In the event, you are bringing children with you to the appointment, please also bring along a person (child minder / family member) to assist with looking after the children during your consultation. Parents are asked to note that there are other medical professionals working in close proximity and noise levels should be kept to a minimum at all times.
I will be expecting an important call so I need to have my cellphone on during the consultation with the Doctor ?
Certain cellular and mobile device frequencies may interfere with the medical equipment thereby giving incorrect readings relating to your medical health. Please make arrangements that all cellphones and mobile devices are switched off during the Consultation to ensure undisturbed communication is maintained with the Doctor that is examining you.
Do I have to bring my passport with to the Consultation ?
Yes. Proper identification (proof of identity must include at least one government-issued document with photograph and signature, such as a valid passport that was submitted at the time of the application) must be brought to the Consultation. TO NOTE, WITHOUT VALID PROOF OF IDENTIFICATION, THE APPOINTMENT WILL NOT PROCEED !
I currently have / previously had a medical condition, should I bring a report ?
Yes. Please ensure any medical reports or test results that you may have as a result of previous or existing medical conditions are brought to the consultation for any relevant medical related matters ie recent operations, prescription medication etc. Failure to do so will delay the processing of your medical examination.
Do I need to bring photos with me?
No. Digital photos will be taken at the time of the Consultation for each application for the online e-medical system used by the IRCC.
Is there a canteen / tea-room / restaurant available on site?
No. The closest restaurant / shops are across a main road. Please ensure that you bring water / juice / food with you (especially for the children) as the medical process can be seen as long.
Is there somewhere for my children to play on site?
No. Please ensure you bring books / toys etc with you to keep them entertained as the medical process can be seen as long.
Will it be up to the Doctor to decide if I pass the exam or not ? Can I bring the Doctor chocolates and flowers and ``bribe`` my way through the exam ?
No. The IRCC makes the final decision on the outcome of the Medical. The Doctor works strictly according to the online e-medical system and will try to proactively assist with highlighting the need for specialist reports necessary. To note : Any form of bribery will be noted and flagged immediately with the IRCC thereby rendering your application null and void.
Can I submit an application even though I don`t have my passport with me ?
No. Without a valid passport, your application will not be processed and an appointment will not be made.
I want to know the status of my application / approval of submission – who do I contact ?
Once a panel clinic has submitted your health examination results to IRCC, any further queries about your visa application and/or your health examination results should be directed to your IRCC visa officer. Staff at a panel clinic will not be able to help you with these queries.
For further information on Immigration Refugees and Citizenship Canada (IRCC) health assessment process, please refer to their website at: http://www.cic.gc.ca
How do I know if I actually need a medical to be done ?
For any questions relating to whether or not a medical is required by yourself, with your personal circumstances, these need to be raised with your Immigration Consultant directly or the Embassy concerned. For more information on immigration medical exams required for Canada, please refer directly to the CIC Canada Medical Exams webpage : http://www.cic.gc.ca/english/information/medical/index.asp
Are there different fee structures for children / pensioners / students / workers / visitors / family members ?
No – the fees are applicable as detailed per the cost schedule breakdown shown above.
Are you open on Saturdays ?
Please note this weekend service has been discontinued – an appointment will need to be made during office hours : Monday to Friday.
What will happen once I arrive at the Consultation ? Can you talk me through the steps of what takes place on the day ?
I NEED THE ADDRESS AND DIRECTIONS TO THE CLINIC THAT WILL BE DOING MY MEDICAL?